• PROGRAM DEADLINE REFUND POLICY

    The City of Miami Beach Parks and Recreation Department reserves the right to cancel or change any class, program, camp, instructor, schedule and/or policy and procedure as deemed necessary. If class, program or camp minimums are not reached within 48 hours of the start date, class/program/camp is subject to cancellation. In the event the City of Miami Beach Parks and Recreation Department cancels any class, program, or camp, a full refund will be issued without making a refund request in writing. All other refund requests must be made in writing no later than four (4) weeks after program start date; however staff must verify participant attendance prior to submitting refund request. Dates of attendance may alter the amount (if any) of refund. No refund / transfer requests will be issued after the four (4) week period.

    After School & Summer Day Camp
    Refund requests made in writing received 7 days in advance will receive a refund in full less a $25.00 administrative fee. Refund request made in writing received after the 7 day in advance period and up to (4) weeks after program start date can be disbursed in one of the two following ways:
    • A 50% refund of the total fee (A refund check will be mailed 4 - 6 weeks after a request for refund is received; NO Cash Refunds) OR
    • A credit in our Recreation software, less the $25.00 administrative fee, to be used for another Recreation class, camp or program. Credit must be used within 12 months from the date of credit. After 12 months, any unused credits will be voided. Once a credit is issued, it cannot be exchanged for a monetary refund. No more than 2 credits or two 50% refunds, per child, per quarter will be issued.

    Classes / Specialized Camps / Programs / Athletics
    Refund requests received 7 days in advance of program start date will only be refunded 50% of the fee OR 100% can be transferred to another program occurring at the same time of request with no penalty. Due to the high demand and limited number of available spaces, NO REFUNDS/ TRANSFERS will be issued if not requested 7 days in advance.



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