• REFUND POLICY

    The City of Miami Beach Parks and Recreation Department reserves the right to cancel any class, program, camp, instructor, schedule and/or policy and procedure as deemed necessary. If class, program or camp minimums are not reached within 48 hours of the start date, class/program/camp is subject to cancelation. In the event the City of Miami Beach Parks and Recreation Department cancels any class, program, or camp, a full refund will be issued without making a refund request in writing. All other refund requests must be made in writing no later than four (4) weeks after payment; however staff must verify participant attendance prior to submitting refund request.

    After School Programs
    Refund requests made in writing received 7 days in advance will receive a refund in full less a $25.00 administrative fee. Refund request made in writing received after the 7 day period can be disbursed in one of the two following ways: A 50% refund of the total fee (A refund check will be mailed 4 - 6 weeks after a request for refund is received; NO Cash Refunds) OR A credit, less the $25.00 administrative fee, to be used for another Recreation class, camp or program. Credit must be used within 12 months from the date of credit. After 12 months, any unused credits will be voided. Once a credit is issued, it cannot be exchanged for a monetary refund. No more than 2 credits or two 50% refunds, per child, per quarter will be issued.

    Summer Day Camps
    All refunds must be requested by the fourth week after start date and no refunds will be honored past September 30, 2014. Refunds will include a $25 administrative refund fee and will be prorated based on attendance. Refund requests made in writing received 7 days in advance will receive a refund in full less a $25.00 administrative fee. Refund request made in writing received after the 7 day period can be disbursed in one of the two following ways: A 50% refund of the total fee (A refund check will be mailed 4 - 6 weeks after a request for refund is received; NO Cash Refunds) OR A credit, less the $25.00 administrative fee, to be used for another Recreation class, camp or program. Credit must be used within 12 months from the date of credit. After 12 months, any unused credits will be voided. Once a credit is issued, it cannot be exchanged for a monetary refund. No more than 2 credits or two 50% refunds, per child, per quarter will be issued.

    Classes / Specialized Programs / Athletics
    Due to the high demand and limited number of available spaces, refund requests received 7 days in advance will only be refunded 50% of the class / camp fee, NO REFUNDS THEREAFTER.



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