IPARK DEVICE IMPORTANT INFORMATION
On August 30, 2012, the City was notified by ePark of their decision to discontinue the production, distribution, and support of the iPark Model 1.0 (first generation). ePark further advised that a second generation device, termed EOS, was in production and assured us a seamless transition between devices. EOS was promised to have updated technology and enhanced features making its use and operation more user friendly than its predecessor. The 1.0 Model had its shortcomings. Customers had experienced failing liquid crystal displays caused by direct sunlight/heat, and loss of data, including reload values.
Subsequently, ePark advised that they were discontinuing production of the 1.0 Model and that the EOS Model would be available as its replacement; however, it would have the same functionality as the 1.0 Model until such time that the enhanced features were available.
This raised concerns regarding the functionality and reliability of the EOS model. Numerous conference calls were held with ePark regarding functionality and reliability of the EOS. ePark was required to have the EOS undergo environmental testing by a third party laboratory. While the results from the tests were satisfactory, the Administration proceeded cautiously and purchased a limited number of units to confirm these results. Unfortunately, after only several days of sales, we had no choice but to recall the units due to software issues. All EOS units were returned to ePark for corrective action. The sale of EOS units was suspended until such time that its functionality and reliability could be vetted and resolved satisfactorily.
Ultimately, ePark notified us that because of the failure of the EOS units, it can no longer support the device and that they were “shutting down” their operation and business. As a result, iPark users that have an active reload and balance of unused time may continue to use their device as intended. However, no further reloads will be available once the current values are exhausted.
Alternative Payment Platform – Pay by Phone
From an industry perspective, pay by phone service is the next progression in technology. Pay by phone offers more flexibility than an in-car parking meter platform. These enhancements include: freedom from having to purchase, display, or repair a device; and no need to purchase reloads. Additionally, pay by phone subscribers, who are Miami Beach residents, will enjoy the same discounted parking meter rate in South Beach as in-car meter users.
April 2014, the City of Miami Beach partnered with Parkmobile. During the transitioning process, bona fide
residents that were currently enrolled in the City’s permit program were
automatically registered in Parkmobile.
You will be able to start parking sessions from your phone, receive text message reminders when your session is about to expire, and extend your parking session from anywhere in the City.
Three (3) easy ways to sign up:
Registered qualified residents will receive the discounted parking rate
of $1.00/hour at meters South of 23rd Street (regular rate of
$1.75/hour). Furthermore, all transaction fees are waived for registered
Residents that are currently participating in the
City’s residential parking permit program are automatically pre-qualified for
the resident discount when they enroll with Parkmobile. Just download the
app and start parking!
In order to receive the discount, residents that
are NOT currently participating in the City’s residential parking permit
program need to register at the City of Miami Beach Customer Service Center and
provide the following information:
Valid photo ID - issued by local state of federal agency (Driver's license, passport)
Valid Vehicle Registration - vehicle registration belonging to the person requesting the residential permit, if the registration is under a different name, resident must provide proof of insurance.
Valid Proof of residency - one (1) of the following monthly bill/statements with the resident's name and address that has been mailed within the last 30 days. NOTE: internet/electronic bills are not acceptable proof of domicile.
Once registered, Parkmobile will automatically
update your status and you will start receiving the discount.
When using Parkmobile it is
important that you input your tag number correctly to avoid receiving a