• FREQUENTLY ASKED QUESTIONS

    1.
     Where are you located and what are your business hours?

    The Customer Service Center (Parking Permits) is located on the first floor of 1755 Meridian Avenue, working hours are from 8:30 a.m. to 6:00 p.m. Monday - Friday, excluding weekends and Holidays.

    2. How can I purchase a business parking permit?

    The cost of the permit is: $70.00 plus 7% sales tax for a total of $74.90 per month, and you can pay for your permit up to three (3) months in advance.

    3. What is the status of our City Municipal garages and lots?

    There is limited availability for our City of Miami Beach Municipal garages and lots. To place your name on our waiting list, please call 305.673.7505. 

    4. What are the required documents to purchase a residential parking permit?

    1. Valid photo ID, driver’s license issued by local, state or federal agency.

    2. Valid vehicle registration (not required for visitor's permit) belonging to the person requesting the residential permit. If the registration is under a different name, the resident must provide proof of insurance.

    3. One (1) of the following monthly bill(s) and/ or statements with the resident’s name and address within the last 30 days of issuance. 

    • Utility bill (FPL, phone, gas, cable)
    • Cell phone bill
    • Bank statement
    • Credit card statement
    • Vehicle insurance bill
    • Mortgage statement
    • Property tax statement (last once received at the end of year)
    • Lease agreements (minimal six (6) months and executed within the last 30 days) are only accepted for first time residents. Consequently, a temporary permit will be issued until the Required Documents are provided.
     
    Internet/Electronic bills are not acceptable proof of domicile

    5. What are your payment options?

    The Parking Department customer service center accepts cash, checks, and credit cards: Visa, Master Card, Discover and American Express.

    Metered parking time can be paid with cash, credit card, and by phone using the Parkmobile payment application.

    Garage parking can be paid with cash and credit card. Payment using the Parkmobile payment application will be available soon in all municipal parking facilities.

    6. What is the fee for the transfer of a residential permit if my permit is still active?

    The fee for the transfer of a residential permit, if the permit is still valid is $7.50.

    7. Where can I store my car?

    The City of Miami Beach (according to the Miami-Dade County Ordinance) does not allow vehicle storage on public property.

    8. How do I qualify for a Hybrid Permit?

    Click here for more information regarding Hybrid vehicles.

    9. Where may I obtain my City Wide Permit?

    Citywide permits are issued to current City Board and Committee members at 1755 Meridian Avenue, Second Floor, Miami Beach, Florida 33139. A current letter of board appointment is required to obtain the citywide permit.
    Please call Claudia Wong at 305.673.7505 x6049.

    10. What is the process to contest a citation?

    The Parking Department reviews only two types of parking citations within 10 days of issuance.

    • Overtime Parking
    • Restricted Parking

    All citations issued by a Police Officer must be appealed through the Miami-Dade County Clerk of Courts. Additional information is provided on the reverse side of the citation.

    If you feel that you were cited in error, and it is one of the types of citations, you can submit a request for review by the City of Miami Beach parking Department Administration. Please gather all supporting documentation and click on the link below to complete your request. Please note that you will need to attach these documents. 

    Click HERE to submit your request.


    11. What is the contact information for the Parking Violations Bureau? 
    There are several county locations listed on the back of each citation. The Miami Beach office is located at: 1130 Washington Avenue, 2nd Floor. You can pay with a credit card by calling 305.275.1133, or online at Pay Parking Citations; you will need your citation number to make payment.

    If you have any questions or concerns with parking citations, please contact:

    Parking Violations Bureau
    Miami-Dade County, Florida.
    305.275.1133 
     

    12. How can I report a broken parking meter or parking paystation?

    You can report any issues on our eGov application or website.

    13. How can I report an illegally parked vehicle?

    You can contact the Parking Department dispatch (open 24 hours) at 305.673.9453 and provide the following information:

    1. Make, model, tag, and color of the vehicle
    2. Exact location where vehicle is parked
    3. Why the vehicle is considered illegally parked (e.g.: blocked driveway, abandoned, fire hydrant, yellow curb, restricted parking etc.)

    OR

    You can report any issues on our eGov application or website.

    14. My vehicle was towed?

    If your vehicle was towed from public property, a parking citation was issued and placed on your windshield. The City of Miami Beach contracts two (2) towing service providers:

    Tremont Towing
    1747 Bay Road
    Miami Beach, Florida 33139
    305.672.2395.

    Beach Towing
    1349 Dade Blvd.
    Miami Beach, Florida 33139
    305.534.2128.

    Vehicles will only be released to the registered owner of the vehicle. You must present a valid picture identification and vehicle registration. Both companies accept cash, traveler’s checks and personal checks. There are ATM machines at both locations.

    We highly recommend that you retrieve your vehicle with 24 hours to avoid storage fees.

    15. Where do I obtain a vehicle registration, handicap and/or baby parking permit?

    Any auto tag agency will renew the aforementioned. The Miami Beach location is: 800 - 71 Street, Miami Beach; phone number: 305.868.3277.

    16. How do I rent meters?

    Parking space rentals are available for Construction Projects, Film & Photo Productions, Special Events, and Valet purposes. A city of Miami Beach permit is required. Space rentals must be requested three (3) business days in advance, non-metered/residential areas will require five (5) business days notice; CLICK HERE to download an application.
    Payments must be submitted in advance at least 48 hours or two (2) business days. For more information you may contact the Parking Department, at 305.673.PARK (7275), Monday - Friday from 8:30 a.m. to 5:00 p.m., or you may email us at: Pkg_Meter_Rentals@miamibeachfl.gov. We are located at 1755 Meridian Avenue, Second Floor.

    17. How can I report a broken and/or missing sign and faded painting of the curb?

    You can report any issues on our eGov application or website. 

    18. Where can I charge my electric vehicle?

     We currently have a charging station at the 13th Street garage, located at 1301 Collins Avenue. Charging stations at all Municipal Parking Garages are planned for this year. 

     

 
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