IVR or online inspection requests will cease 4/25/2016 at 4:00 p.m. Inspection
requests between 4/26/2016 and 4/29/2016 must be called in directly to the
Building Department at (305) 673-7610 ext. 6619 or at email@example.com.
Contractors registered on the Citizen Access Portal (CAP) will be able to access
their permits, associated attachments, request inspections, view inspection
results, and call inspections via the IVR on May 2, 2016. The phone number for
the IVR will remain (305)673-7370. All Contractors processing permits within the
City of Miami Beach will obtain a new PIN number for each of their permits.
Contractor PIN numbers can be obtained via the Citizen Access Portal, calling
the main Building number at (305)673-7610 or visiting our office located on the
2nd floor of City Hall. Please note that some inspection results will not be
available online until May 9, 2016.
To request an inspection through our Interactive Voice Response System (IVR) please call 305-673-7370.
Please note: Inspections requested prior to 4:00 p.m. are performed the next business day. All Cancellation Requests shall be scheduled via the IVR. Inspectors are not authorized to perform cancellations in the system on behalf of the contractors.
REQUEST INSPECTIONInspections are performed from 8:30 a.m. to 3:30 p.m., Monday through Friday.
The approved job copy of the plans, Notice of Commencement, approved permit and permit card must be at the construction site and the address properly posted and visible from the street. The job to be inspected must be accessible. An OSHA approved ladder must be available if needed.
To request an inspection through our Interactive Voice Response System (IVR) please call 305-673-7370. Please have your permit number available.What is the Interactive Voice Response System (IVR)?
The City of Miami Beach Building Department proudly uses the IVR (Interactive Voice Response) System. The IVR system will accept inspection requests or cancellations and will provide information on inspection results. The system is designed to perform these functions without having to speak to a customer service representative. Anyone who has access to a touch-tone service telephone can use the IVR System. If a customer calls from a rotary-dial phone, the call will automatically transfer to a customer service representative.
The IVR System is available 24 hours a day, 7 days a week. Call anytime the IVR System does not take time out. The IVR System is designed to respond immediately to incoming calls. The IVR System can guide customers through every step of the inspection process. How to Use the (IVR)IVR requires a touch-tone telephone and that the customer have the following available:
1. Dial (305) 673-73702. Press for the Permit Type <1> BUILDING <2> ELECTRICAL <3> MECHANICAL <4> PLUMBING <5> DEMOLITION <6> FIRE <7> GENERATOR 3. Enter Permit Number 4. Press <1> Schedule in inspection <2> Cancel an inspection <3> Hear inspections results
5. Enter the six (6) digit PIN NUMBER and then the # sign
6. Enter the Inspection Code for information regarding the scheduling of the inspectionPlease note: Inspections requested prior to 4:00 p.m. are performed the next business day.